Returns & Refunds

Issuance of Refunds

  • If your product is eligible for a refund, you can choose your preferred refund method based below. The shipping fee will not be refunded. only the amount paid for your returned product is refunded.
  • The time required to complete a refund depends on the refund method you have selected. Once we have received your product (2-3 working days) and it has undergone quality control (1-2 working days), the expected refund processing times are as follows:
  1. Debit/ Credit Card

    10 Working Days

  2. Cash on delivery

    Bank deposit

    5 to 7 Working Days

Conditions for Return

  • The product must be unused, unworn, unwashed and without any flaws. Fashion products can be tried on to see if they fit and will still be considered unworn.
  • The product must include the original tags, user manual, warranty cards, freebies and accessories.
  • The product must be returned in the original and undamaged manufacturer packaging/box.